Privacy Policy

Video Conferencing Equipment respects your privacy and is committed to protecting your personal information.

Video Conferencing Equipment is a trading style of Aprios Audio Visual Limited, registered in England & Wales under company number 04687602.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or enquire about our video conferencing equipment and installation services.

Information We Collect

We may collect personal information when you contact us, complete an enquiry form, telephone us, email us or otherwise communicate with our team.

This information may include:

Your name
Company or organisation name
Email address
Telephone number
Property or project location
Details of your video conferencing requirements
Information included within correspondence
Technical information relating to your use of our website

We only collect information that is relevant to responding to enquiries, providing our services and operating our business.

How We Use Your Information

We may use your personal information to:

Respond to enquiries
Discuss your video conferencing requirements
Prepare quotations or proposals
Arrange surveys, installations or related services
Provide customer support
Manage our relationship with customers and prospective customers
Maintain business and financial records
Improve our website and services
Meet legal and regulatory requirements
Protect our business against fraud, misuse or security threats

We will only process personal information where we have a lawful reason to do so.

Our Lawful Basis for Processing

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may process your information because:

It is necessary to respond to your request before entering into a contract
It is necessary to perform a contract with you
We have a legitimate business interest in responding to enquiries and providing our services
We have a legal obligation to process or retain certain information
You have provided consent where consent is required

Where we rely on legitimate interests, we consider these interests against your privacy rights.

We do not sell your personal information.

We may share relevant information with trusted third parties where necessary to operate our business or deliver our services. These may include equipment suppliers, contractors, IT providers, website hosting companies, professional advisers and other service providers.

We may also disclose personal information where required by law, regulation, court order or another lawful authority.

We only share information where there is a legitimate reason to do so.

How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal information is restricted to individuals and service providers who require it for legitimate business purposes.

No method of electronic transmission or storage can be guaranteed to be completely secure, but we take appropriate measures to reduce the risk of unauthorised access.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may vary depending on the type of information, our relationship with you and any legal, accounting or regulatory requirements.

When information is no longer required, we will securely delete or anonymise it where appropriate.

Cookies

Our website may use cookies and similar technologies to support website functionality, understand how visitors use the website and improve the user experience.

Essential cookies may be required for the website to function correctly. Other cookies, including analytics or advertising cookies, may require your consent before being placed on your device.

You can manage cookie preferences through your browser settings and any cookie consent controls available on our website.

Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

Your Data Protection Rights

Under UK data protection law, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Request restriction of processing in certain circumstances
Object to certain types of processing
Request the transfer of your personal information where applicable
Withdraw consent where processing relies on consent

These rights may be subject to legal conditions and exemptions.

Making a Complaint

If you have concerns about how we collect or use your personal information, please contact us so we can investigate your concerns.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent authority responsible for data protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices or legal obligations.

Any updated version will be published on this website.

Contact Us

If you have questions about this Privacy Policy, how we process your personal information or your data protection rights, please contact Video Conferencing Equipment using the contact details provided on our website.